Privacy Policy

At VMAC Global Technology Inc. (“VMAC”), we are committed to providing our customers and dealers with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about you, our customers and dealers, protecting your personal information is one of our highest priorities.

The personal information we collect includes any information that you voluntarily submit to us. This could include your name, email address, company name, address, phone number, and other information about yourself or your business.

Our legal basis for processing your personal information begins when you submit personal information to us online. It becomes processed in our customer relationship management software, which allows us to provide you with enhanced services. In addition, having your personal information allows us to share promotional and informational content with you in accordance to your communication preferences, send you information you request, and send information we think would be of interest to you.

VMAC is the controller of this data, and you can email privacy@vmacair.com or call 1-800-738-8622 to request to see your personal information that VMAC has processed. You may also request to have your information updated, corrected, or removed. You may ask to see how we have used the information, and request to be removed from any of our communication subscriptions, or to be deleted entirely.

Your personal information is stored in our customer relationship management software, which is protected by an approved third-party. It is stored in a controlled, secured environment, protected from unauthorized access, use, or disclosure. This information is only approved to be used by VMAC.

It is not mandatory to submit your personal information to access all functions of the website. In some cases involving product information requests, your personal information may be used to make automated decisions, using marketing automation software.

VMAC collects information about how you interact with our website, which allows us to remember you. We use this information to improve and customize your browsing experience and for analytics and metrics about our visitors both on our website and on other media. When you visit the VMAC website, a cookie notification banner appears, allowing you to accept or refuse cookies on our website. Furthermore, you are free to accept or refuse cookies through your web browser. Controls vary from browser to browser, so please visit your browser’s help menu for more information.

VMAC is a Canadian company. In some cases when our users are located outside of Canada, personal information may be transferred internationally to a VMAC representative located in the user’s region. This privacy policy applies even if your personal information is transferred to other countries.

Your information will never be sold to a third party. You are also free to opt out of communications at any time through a link included in our emails, or by emailing privacy@vmacair.com or calling 1-800-738-8622.

Questions? Please contact us if you’d like more information about VMAC’s privacy policy.